1

Is my business permitted to operate?

MANDATORY

Confirm if your business is allowed to operate

Schedule of services framework for sectors – look at services allowed for Level 4

List of businesses that can’t open

If your business is not listed here, familiarise yourself with the COVID-19 regulations below

Consumption of food and beverages at or in a place of sale, including restaurants retail outlets, convenience stores or informal traders.
On-site consumption of liquor.
Short term home-sharing/letting/leasing/rental for leisure purposes.
Domestic passenger air travel for leisure purposes, until directions with health protocols and social distancing measures are issued by the relevant Cabinet member responsible for transport.
Passenger ships for leisure purposes.
Conferences and events, including sporting events, except as provided for in Chapter 4 of the Regulations.
Personal care services, including hairdressing, beauty treatments, make-up and nails salons and piercing and tattoo parlours, except those categories of services identified in directions by the relevant Cabinet member, in consultation with the Cabinet member responsible for health, as safe to resume, under specified conditions.
Exclusions relating to public transport services as set out in the directions issued by the Cabinet member responsible for transport.
Exclusions relating to education services as set out in the directions issued by the Cabinet members responsible for education.
Tourist attractions, casinos and entertainment activities, except those categories of activities which the relevant Cabinet members, in consultation with the Cabinet member responsible for health, identified in directions as safe to resume under specified conditions.

LIST OF BUSINESSES ALLOWED TO OPERATE AT EACH LEVEL

Schedule of services to be phased in as per the COVID-19 Risk Adjusted Strategy. b

HIGHLY RECOMMENDED

Register your business with the CIPC

Apply online to CIPC at this link

Familiarise yourself with the Covid-19 regulations

Risk Adjusted Strategy: Regulations issued in terms of section 27(2) of the Disaster Management Act, 2002 b
Consolidated Direction on Health and Safety in the Workplace (4 June 2020)b

To safely reopen your business, click to step 2 for helpful planning tools

2

Has my business accounted for risks adequately?

MANDATORY

STAY CLOSED MODULE

Schedule of services framework for sectors – look at services allowed for Level 4

Conduct a risk assessment for your business

For businesses with more than 500 employees, a record of the risk assessment together with a written policy concerning the protection of the health and safety of employees from COVID-19 must be submitted to the company’s health and safety committee and the Department of Employment and Labour. Consult with any representative trade unions and health & safety committees.
Covid-19 Risk Assessment report template 
Specialised health risk assessment for workplaces - employers b

Prepare a risk response plan for your business

Every business must conduct a risk assessment for their business. A Covid-19 response officer must also be appointed to address employee concerns. Consult with your Health & Safety Committee and representative trade unions regarding COVID-19 workplace hazards and the response measures.
Return2work risk management tool 
Covid-19 Walk-through Risk Assessment Health and Safety Practitioner Guide b

APPOINT A COMPLIANCE OFFICER

Their responsibilities will include (but not be limited to):

Overseeing adherence to standards of hygiene and health protocols related to COVID-19 in the work place;
Managing return of employees to work from other provinces, metropolitan areas and districts; and
Developing measures to ensure that workplace meets standards of health protocols such as screening and contact tracing, adequate space for employees and social distancing measures for public and service providers, as required.

HIGHLY RECOMMENDED

Register your business with the CIPC

Apply online to CIPC at this link

Prepare a Covid-19 communication plan that accounts for visitors, customers and contractors

See: Worker education, engagement and communication p

GO BACK TO STEP 1

Three ticks? Excellent. Well done! Let’s move to Step 3!

3

Has my business prepared staff for returning to work?

MANDATORY

STAY CLOSED MODULE

Schedule of services framework for sectors – look at services allowed for Level 4

PREPARE STAFF REQUIRED TO TRAVEL TO AND FROM ANOTHER PROVINCE

Documents required to travel to and from another province:

Form 2: Permit to perform an essential or permitted service b
Form 6: Affidavit to travel from another province b

MAKE SPECIAL ARRANGEMENTS FOR VULNERABLE WORKERS WHO CANNOT WORK FROM HOME

Compile a list of vulnerable workers based on criteria found in the practice note p
Prepare to protect and manage vulnerable workers in the work place if they are unable to work from home as per guidance from the Department of Health b

ENSURE ALL WORKERS ARE INFORMED, TRAINED, INSTRUCTED AND SUPERVISED ON CORRECT USE OF CLOTH MASKS

See video guidance from the DoH here p

GO BACK TO STEP 2

Three ticks? Excellent. Well done! Let’s move to Step 4!

4

Is my workplace adequately prepared for re-opening?

MANDATORY

STAY CLOSED MODULE

Schedule of services framework for sectors – look at services allowed for Level 4

Prepare physical workspaces in line with OHSA standards for businesses in your sector.

See minimum risk control measures p

If required based on the business risk assessment, order the appropriate PPE for staff, visitors and customers for the workplace

STAY CLOSED MODULE

Schedule of services framework for sectors – look at services allowed for Level 4

Prepare a phased-in COVID-ready workplace plan

- - Phased-in Covid-ready Workplace Planning template 
  - Account for employees travelling from other provinces, metropolitan areas and districts

STAY CLOSED MODULE

Schedule of services framework for sectors – look at services allowed for Level 4

Ensure that all staff have submitted COVID-19 declarations

- - Each business must prepare a list of staff who can work from home; staff who are 60 years or older; and staff with comorbidities who will be required to stay at home or work from home.

STAY CLOSED MODULE

Schedule of services framework for sectors – look at services allowed for Level 4

Consolidate key documents

Lists of employees are permitted to work (list of staff who can work from home, older than 60 years, with comorbidities).
Workplace plans for the phased-in return of employees to the workplace (within province and those who need to travel).
Risk mitigation plan – outlining what health protocols are in place to protect employees from Covid-19.
Details of the COVID-19 compliance officer.

RETAIL STORE OR RETAIL INSTITUTION?

Prepare the store to ensure that customers keep a distance of at least 1.5 metres from each other and that all direction in respect of health protocols and social distancing measures are adhered to.

 Tip : Use visual reminders to demarcate 1.5 metres for queueing, and introduce visual cues on shelves

Display the name of the compliance officer prominently in the store or institution in a visible area

HIGHLY RECOMMENDED

STAY CLOSED MODULE

Schedule of services framework for sectors – look at services allowed for Level 4

Prepare and sign a CEO declaration

CEO declaration template 

Amend company policies to account for COVID-19

GO BACK TO STEP 3

All done? Excellent! Let’s move to the last step!

5

Go time! Does my business have everything in place?

MANDATORY

STAY CLOSED MODULE

Schedule of services framework for sectors – look at services allowed for Level 4

Screen all persons entering the premises

See s creening guidelines p

Educate your staff as they return to work on mitigating risk and safe hygiene practices

Order appropriate PPE for staff, visitors, customers and the workplace as determined by risk assessment

Prepare registers for all staff entering the premises and COVID-19 declaration of symptom checklist for staff and visitors

CONSTRUCTION, MANUFACTURING OR BUSINESS AND FINANCIAL SERVICES FIRM WITH > 500 STAFF?

Provide or arrange transport to employees, or consider staggered working time arrangements

Stagger the return to work of employees

Screen employees daily for symptoms of COVID-19 AND refer employees who display symptoms for medical examination and testing where necessary

HIGHLY RECOMMENDED

Implement your education, training and awareness plan Funzi offers a free, extremely data-lite COVID-19 awareness course which you can use to educate your staff 

Implement your communication strategy, and communicate regularly with your stakeholders

GO BACK TO STEP 4

All in order? Well done on making careful considerations to keep your workers safe and revive the economy. Click here for more info on what’s next.

GREAT JOB!

These are important steps to get your business open, there are further steps to ensure that you stay open.

Show me how to keep my business open

This site provides a roadmap of the steps your business needs to take to re-open safely and according to regulations.

COVID-19 is an evolving challenge so new information is continually being released. We try our best to keep this up to date as possible.

As a business, it is your responsibility to be aware of the latest changes.

Got it! Take me to the roadmap

1

MAINTAIN these tasks

MANDATORY

CLEAN REGULARLY. Ensure all surfaces are disinfected before work begins, regularly during the work day and after the work day or shifts end.

KEEP REGISTERS UP TO DATE. Keep registers for all staff and visitors entering the premises for contact tracing if required.

SCREEN ALL PERSONS ENTERING THE PREMISES DAILY.

CONSTRUCTION, MANUFACTURING OR BUSINESS AND FINANCIAL SERVICES FIRM WITH > 500 STAFF?

Provide or arrange transport to employees, or consider staggered working time arrangements

LEAVE BLANK

Screen employees daily for symptoms of COVID-19 AND refer employees who display symptoms for medical examination and testing where necessary

Regulations issued under level 3 regulation amendments b

RETAIL STORE OR INSTITUTION?

Ensure customers keep distance of at least 1.5 metres from each other & that all directions in respect of health protocols and social distancing measures are adhered to

LEAVE BLANK

Display the name of the compliance officer prominently in the store or institution in a visible area

Regulations issued under level 3 b

HIGHLY RECOMMENDED

LEAVE BLANK

FREQUENTLY COMMUNICATE WITH STAKEHOLDERS

These may be shareholders, employees, suppliers, clients/customers, lenders, landlords. Communicate the steps being taken to ensure business continuity.

LEAVE BLANK

CHECKLIST OF DOCUMENTS YOU SHOULD KEEP FOR REFERENCE

CIPC permit to operate

Risk assessment & mitigation plan

List of staff permitted to work

Amended policies

Copies of permits for staff permitted to work

List of staff who can work from home

List of staff over 60 years old

List of staff with comorbidities

Letter of appointment for Covid-19 compliance officer

CEO declaration

KEEP UP TO DATE COVID-19 STAFF DECLARATIONS AND COMORBIDITIES DECLARATIONS

Can you maintain these tasks? Great! View Step 2

2

MONITOR these tasks and take action as required by the nature of your business

INTERNAL MONITORING

MANDATORY

PROACTIVELY MONITOR STAFF AND VISITOR PPE STOCK LEVELS WHERE PPE HAS BEEN SUPPLIED TO ENSURE SUFFICIENT STOCK.

LEAVE BLANK

Conduct regular compliance checks.

HIGHLY RECOMMENDED

LEAVE BLANK

Keep an eye on your adherence to your Covid-ready workplace plan

COVID-ready workplace template 

Engage your Health and Safety Representatives or Committees on a regular basis to gather feedback from employees

EXTERNAL MONITORING

MONITOR THE EVOLVING COVID-19 SITUATION IN TERMS OF:

LEAVE BLANK

Changes to alert levels in your province

Check the South African Government notices b for Disaster Management Act updates as it pertains to alert levels and other relevant changes to your sector and business.

LEAVE BLANK

LEGISLATIVE UPDATES AND ANY UPDATED ACTION REQUIRED

The return2work website is committed to provide updates on all steps for staying open.

LEAVE BLANK

CONDITIONS FOR ECONOMIC RELIEF

If your business has applied for economic relief, the terms and conditions of your loan/deferment may change based on the extent to which your business has re-opened. Check TERS (UIF) & SARS Tax Relief b websites for updates.

GO BACK TO STEP 1

Comfortable with monitoring? View Step 3

3

TAKE ACTION – REPORT AND RESPOND

MANDATORY

COVID-19 CASES?

LEAVE BLANK

IF THERE IS A CONFIRMED COVID-19 CASE IN YOUR WORKPLACE, FOLLOW THESE GUIDELINES FROM THE DEPARTMENT OF EMPLOYMENT AND LABOUR

Immediately place your employee on paid sick leave for self-isolation in terms of section 22 of the Basic Conditions of Employment Act. If the employee’s sick leave entitlement is exhausted, apply on the employee’s behalf for an illness benefit

Disinfect the employee’s workstation and use contact tracing to assess the risk of transmission to other workers exposed to the employee who tested positive. Follow scenario 3 guidelines on exposed or suspected COVID-19 cases p

Follow these guidelines on the employee’s return-to-work p

LEAVE BLANK

IF THERE IS A SUSPECTED COVID-19 CASE IN YOUR WORKPLACE, FOLLOW THESE GUIDELINES FROM THE DEPARTMENT OF HEALTH

Employees may refuse to perform any work if circumstances arise which, with reasonable justification, pose an imminent and serious risk of their exposure to COVID-19.

LEAVE BLANK

REPORT CONFIRMED COVID-19 CASES TO THE NATIONAL DEPARTMENT OF HEALTH

Call the Coronavirus hotline on 0800 029 999

LEAVE BLANK

CLAIM FROM THE COMPENSATION FUND IF A STAFF MEMBER HAS CONTRACTED COVID-19 IN YOUR WORKPLACE

Department of Labour: COIDA note for occupationally acquired COVID-19 p

> 500 STAFF IN ONE WORKPLACE?

LEAVE BLANK

Submit data collected during the daily screening and testing process to the Director-General

Health Regulations issued under Level 3 b

Report testing results to the National Department of Health (VIEW SCENARIOS)

Guidelines from the Department of Health on managing Covid-19 scenarios in the workplace

Click on the scenario that you’d like to know more about

Scenario 1 –Worker with a positive COVID-19 test p

Scenario 2 – Worker with symptoms compatible with ARI (acute respiratory infection) p

Scenario 3 – Worker who is high risk and has confirmed COVID-19 exposure. Worker is asymptomatic p

Scenario 4 – Worker is low risk and has suspected COVID-19 exposure. Worker is asymptomatic. p

VIEW STEP 2

ALL DONE? Click here for more info on what's next.

Scenario 1 –WORKER WITH A POSITIVE COVID-19 TEST

DOWNLOAD PDF

VIEW SCENARIO 2

Scenario 2 –WORKER WITH SYMPTOMS COMPATIBLE WITH ARI (acute respiratory infection)

VIEW SCENARIO 1

DOWNLOAD PDF

VIEW SCENARIO 3

Scenario 3 –HIGH RISK + CONFIRMED COVID-19 EXPOSURE. WORKER ASYMPTOMATIC

VIEW SCENARIO 2

DOWNLOAD PDF

VIEW SCENARIO 4

Scenario 4 –LOW RISK + SUSPECTED COVID-19 EXPOSURE. WORKER IS ASYMPTOMATIC

VIEW SCENARIO 3

DOWNLOAD PDF

DONE

Well done on re-opening your business.

Here’s a roadmap that outlines the tasks you need to monitor, maintain, report on and respond to in order to stay open.

You need to keep up to date with regulations as the COVID-19 situation evolves, but this is a good place to start!

Got it! Take me to the roadmap

GREAT JOB!

You've reached the end of the roadmap with info on how to stay open. Remember, these are tasks you should complete.

Keep an eye on this site for any updates to rules and actions to take.

GOT IT! I'll keep monitoring my workplace and the website.

Gov Gazette Car Licence & Permit Validity 20 May 2020

Gov Gazette Sale of Cars & Emergency Repairs 12 May 2020

NAAMSA Vehicle Dealers Ready to Trade Again 13 May 2020

DOWNLOAD COVID-19 HOSPITALITY SAFETY MEASURES

FEDHASA Hospitality Protocol document

Hospitality Industry Training Manual

INFORMAL RETAIL WORKPLACES

Spaza, Supermarket, Cash & Carry, Uncooked Food and Walk-In Store

DO BUSINESS SAFELY

Provide sanitisers or hand wash facilities for customers and employees.

Provide markers to encourage 1.5m physical distancing (3 big steps).
Set up workspace1.5m apart (3 big steps).
Keep windows open for good air flow.

Where possible put a barrier between the employee and the customers they serve.

Where possible avoid handling cash. Always wash or sanitise hands after handling cash.

Don’t share equipment, utensils, cigarettes, food, drink, pens, or cell phones with others.

Take care of old clients and pregnant women. Serve them first.

CLEANING PRECAUTIONS

Disinfect areas that people touch often such as often such as counters, tills, handles. Wash tools and equipment used.

Wash work clothes with soap and water every evening and iron when they are dry.

CARE FOR EMPLOYEES & SAFE TRAVEL ADVICE

If you are sick with COVID-19 or have been exposed to a confirmed case you must inform the DOH/NICD.*

Take special measures to reduce the risk for vulnerable employees - persons 60 years and older and those with pre-existing conditions (uncontrolled diabetes, obesity, hypertension, HIV, TB, over 28 weeks pregnant).
Talk to employees about their concerns and make sure they know how to prevent infection.

Where possible use your of own transport. If you use public transport:

Keep 1.5 metre distance to others when queueing and always wear a mask
Avoid full vehicles (more than 70% full) or when others are not wearing masks.
Sanitise or wash your hands when you get on and off public transport.
Use alcohol-based hand sanitiser after touching money.
Do not use public transport if you feel sick or have symptoms.

A SAFE ENVIRONMENT FOR ALL

COVID-19 infection is growing in South Africa. We all have a responsibility to prevent the spread of the disease.

COVID-19 spreads through coughing and sneezing, contact with an infected person, or touching an infected surface and then touching your mouth, nose, or eyes.

KEEP YOURSELF AND OTHERS SAFE

Always wear a cloth mask

Wash hands often with soap or hand sanitiser

Keep at least 1.5 distance (3 big steps)

Disinfect surfaces and equipment

COMMON SYMPTOMS OF COVID-19

Cough Sore throat

Shortness of breath/ Difficult breathing

Loss of smell / taste.

Stay home if you feel sick or have COVID-19 symptoms. If you have difficulty breathing or shortness of breath, seek medical care.*

Other symptoms: fever, body aches, redness of eyes, nausea, vomiting, diarrhoea, fatigue, weakness, tiredness.

These guidelines were developed by B4SA in close consultation with informal market experts CGCSA, SBA, SBI, SACCI, Somali Spaza Association, South African Spaza and Tuckshop Association, South African Informal Traders Alliance, NAFCOC, and the Black Business Council. They are informed by South African realities but may need to be adjusted based on local conditions

INFORMAL AUTO REPAIRS AND SERVICING

Mechanics, small auto businesses, panel beaters and car washes

DO BUSINESS SAFELY

Set up workspace1.5m apart. Keep windows open for good air flow.

Staff should work from home if possible.

All high touch places in client vehicles must be disinfected before entering the workplace production area and whenever it is moved. This includes seats, dashboards, exterior door handles, boot lid handles.
If a client’s vehicle is delivered at home s/he must carry a sanitiser set and at delivery sanitise the driver position.

Where possible avoid handling cash. Always wash or sanitise hands after handling cash.

Don’t share equipment, utensils, cigarettes, food, drink, pens, or cell phones with others.

CLEANING PRECAUTIONS

Disinfect areas that people touch often. Disinfect tools or equipment before passing them on to the next person

If you change out of your work clothes before travelling home, place the clothing in a bag.

Wash work clothes with soap and water every evening and iron when they are dry.

CARE FOR EMPLOYEES & SAFE TRAVEL ADVICE

If you are sick with COVID-19 or have been exposed to a confirmed case you must inform the DOH/NICD.*

Take special measures to reduce the risk for vulnerable employees - persons 60 years and older and those with pre-existing conditions (uncontrolled diabetes, obesity, hypertension, HIV, TB, over 28 weeks pregnant).
Talk to employees about their concerns and make sure they know how to prevent infection.

Where possible use your of own transport. If you use public transport:

Keep 1.5 metre distance to others when queueing and always wear a mask
Avoid full vehicles (more than 70% full) or when others are not wearing masks.
Sanitise or wash your hands when you get on and off public transport.
Use alcohol-based hand sanitiser after touching money.
Do not use public transport if you feel sick or have symptoms.

A SAFE ENVIRONMENT FOR ALL

COVID-19 infection is growing in South Africa. We all have a responsibility to prevent the spread of the disease.

COVID-19 spreads through coughing and sneezing, contact with an infected person, or touching an infected surface and then touching your mouth, nose, or eyes.

KEEP YOURSELF AND OTHERS SAFE

Always wear a cloth mask

Wash hands often with soap or hand sanitiser

Keep at least 1.5 distance (3 big steps)

Disinfect surfaces and equipment

COMMON SYMPTOMS OF COVID-19

Cough Sore throat

Shortness of breath/ Difficult breathing

Loss of smell / taste.

Stay home if you feel sick or have COVID-19 symptoms. If you have difficulty breathing or shortness of breath, seek medical care.*

Other symptoms: fever, body aches, redness of eyes, nausea, vomiting, diarrhoea, fatigue, weakness, tiredness.

These guidelines were developed by B4SA in close consultation with informal market experts CGCSA, SBA, SBI, SACCI, Somali Spaza Association, South African Spaza and Tuckshop Association, South African Informal Traders Alliance, NAFCOC, and the Black Business Council. They are informed by South African realities but may need to be adjusted based on local conditions

INFORMAL FAST FOOD OUTLETS

Kota outlets, shisanyamas, amaplati and other informal fast food outlets

DO BUSINESS SAFELY

Provide sanitisers or hand wash facilities for customers and employees.

Provide markers to encourage 1.5m physical distancing (3 big steps).
Set up workspace1.5m apart (3 big steps).
Keep windows open for good air flow.
Where possible put a barrier between the employee and the customers they serve.

Where possible put a barrier between the employee and the customers they serve.

Don’t share equipment, utensils, cigarettes, food, drink, pens, or cell phones with others.
Where possible avoid handling cash. Always wash or sanitise hands after handling cash.

Take care of old clients and pregnant women. Serve them first.

CLEANING PRECAUTIONS

Disinfect areas that people touch often such as often such as counters, tills, handles. Wash tools and equipment used.

Wash work clothes with soap and water every evening and iron when they are dry.

CARE FOR EMPLOYEES & SAFE TRAVEL ADVICE

If you are sick with COVID-19 or have been exposed to a confirmed case you must inform the DOH/NICD.*

Take special measures to reduce the risk for vulnerable employees - persons 60 years and older and those with pre-existing conditions (uncontrolled diabetes, obesity, hypertension, HIV, TB, over 28 weeks pregnant).
Talk to employees about their concerns and make sure they know how to prevent infection.

Where possible use your of own transport. If you use public transport:

Keep 1.5 metre distance to others when queueing and always wear a mask
Avoid full vehicles (more than 70% full) or when others are not wearing masks.
Sanitise or wash your hands when you get on and off public transport.
Use alcohol-based hand sanitiser after touching money.
Do not use public transport if you feel sick or have symptoms.

A SAFE ENVIRONMENT FOR ALL

COVID-19 infection is growing in South Africa. We all have a responsibility to prevent the spread of the disease.

COVID-19 spreads through coughing and sneezing, contact with an infected person, or touching an infected surface and then touching your mouth, nose, or eyes.

KEEP YOURSELF AND OTHERS SAFE

Always wear a cloth mask

Wash hands often with soap or hand sanitiser

Keep at least 1.5 distance (3 big steps)

Disinfect surfaces and equipment

COMMON SYMPTOMS OF COVID-19

Cough Sore throat

Shortness of breath/ Difficult breathing

Loss of smell / taste.

Stay home if you feel sick or have COVID-19 symptoms. If you have difficulty breathing or shortness of breath, seek medical care.*

Other symptoms: fever, body aches, redness of eyes, nausea, vomiting, diarrhoea, fatigue, weakness, tiredness.

These guidelines were developed by B4SA in close consultation with informal market experts CGCSA, SBA, SBI, SACCI, Somali Spaza Association, South African Spaza and Tuckshop Association, South African Informal Traders Alliance, NAFCOC, and the Black Business Council. They are informed by South African realities but may need to be adjusted based on local conditions

INFORMAL HAWKERS

Market, Ranks, Hawkers, Mobile Sellers

DO BUSINESS SAFELY

Wash your hands often using soap or hand sanitiser and after interaction with customer.

Encourage customers to keep 1.5m physical distancing (3 big steps).
Set up workspace1.5m apart (3 big steps) in an area with good air flow.
Where possible don’t touch food or surfaces. If you have touched surfaces or food wash or sanitise your hands.

Where possible avoid handling cash. Always wash or sanitise hands after handling cash.

Don’t share equipment, utensils, cigarettes, food, drink, pens, or cell phones with others.

Take care of old clients and pregnant women. Serve them first.

CLEANING PRECAUTIONS

Disinfect areas that people touch often such as mobile phones and table tops.
Wash tools and equipment used.

Wash work clothes with soap and water every evening and iron when they are dry.

CARE FOR EMPLOYEES & SAFE TRAVEL ADVICE

If you are sick with COVID-19 or have been exposed to a confirmed case you must inform the DOH/NICD.*

Take special measures to reduce the risk for vulnerable employees - persons 60 years and older and those with pre-existing conditions (uncontrolled diabetes, obesity, hypertension, HIV, TB, over 28 weeks pregnant).
Talk to employees about their concerns and make sure they know how to prevent infection.

Where possible use your of own transport. If you use public transport:

Keep 1.5 metre distance to others when queueing and always wear a mask
Avoid full vehicles (more than 70% full) or when others are not wearing masks.
Sanitise or wash your hands when you get on and off public transport.
Use alcohol-based hand sanitiser after touching money.
Do not use public transport if you feel sick or have symptoms.

A SAFE ENVIRONMENT FOR ALL

COVID-19 infection is growing in South Africa. We all have a responsibility to prevent the spread of the disease.

COVID-19 spreads through coughing and sneezing, contact with an infected person, or touching an infected surface and then touching your mouth, nose, or eyes.

KEEP YOURSELF AND OTHERS SAFE

Always wear a cloth mask

Wash hands often with soap or hand sanitiser

Keep at least 1.5 distance (3 big steps)

Disinfect surfaces and equipment

COMMON SYMPTOMS OF COVID-19

Cough Sore throat

Shortness of breath/ Difficult breathing

Loss of smell / taste.

Stay home if you feel sick or have COVID-19 symptoms. If you have difficulty breathing or shortness of breath, seek medical care.*

Other symptoms: fever, body aches, redness of eyes, nausea, vomiting, diarrhoea, fatigue, weakness, tiredness.

These guidelines were developed by B4SA in close consultation with informal market experts CGCSA, SBA, SBI, SACCI, Somali Spaza Association, South African Spaza and Tuckshop Association, South African Informal Traders Alliance, NAFCOC, and the Black Business Council. They are informed by South African realities but may need to be adjusted based on local conditions

INFORMAL HOME SERVICES

Electricians, home builders, plumbers, locksmiths, renovators, window cleaners, domestic services

DO BUSINESS SAFELY

If your work takes you into peoples’ homes, keep a 1.5m physical distance (3 big steps) from your clients

Wear a mask at all times.
If you need to be in the same room as your customers, ask your customers to also wear masks.

Wash your hands on arrival and regularly through the day
Disinfect your hands frequently

Where possible avoid handling cash. Always wash or sanitise hands after handling cash.

Don’t share equipment, utensils, cigarettes, food, drink, pens, or cell phones with others.
If you feel your health or safety may be at risk, stop work and leave the unsafe environment.

CLEANING PRECAUTIONS

Disinfect areas that people touch often. Disinfect tools or equipment before passing them on to the next person

If you change out of your work clothes before travelling home, place the clothing in a bag.

Wash work clothes with soap and water every evening and iron when they are dry.

CARE FOR EMPLOYEES & SAFE TRAVEL ADVICE

If you are sick with COVID-19 or have been exposed to a confirmed case you must inform the DOH/NICD.*

Take special measures to reduce the risk for vulnerable employees - persons 60 years and older and those with pre-existing conditions (uncontrolled diabetes, obesity, hypertension, HIV, TB, over 28 weeks pregnant).
Talk to employees about their concerns and make sure they know how to prevent infection.

Where possible use your of own transport. If you use public transport:

Keep 1.5 metre distance to others when queueing and always wear a mask
Avoid full vehicles (more than 70% full) or when others are not wearing masks.
Sanitise or wash your hands when you get on and off public transport.
Use alcohol-based hand sanitiser after touching money.
Do not use public transport if you feel sick or have symptoms.

A SAFE ENVIRONMENT FOR ALL

COVID-19 infection is growing in South Africa. We all have a responsibility to prevent the spread of the disease.

COVID-19 spreads through coughing and sneezing, contact with an infected person, or touching an infected surface and then touching your mouth, nose, or eyes.

KEEP YOURSELF AND OTHERS SAFE

Always wear a cloth mask

Wash hands often with soap or hand sanitiser

Keep at least 1.5 distance (3 big steps)

Disinfect surfaces and equipment

COMMON SYMPTOMS OF COVID-19

Cough Sore throat

Shortness of breath/ Difficult breathing

Loss of smell / taste.

Stay home if you feel sick or have COVID-19 symptoms. If you have difficulty breathing or shortness of breath, seek medical care.*

Other symptoms: fever, body aches, redness of eyes, nausea, vomiting, diarrhoea, fatigue, weakness, tiredness.

These guidelines were developed by B4SA in close consultation with informal market experts CGCSA, SBA, SBI, SACCI, Somali Spaza Association, South African Spaza and Tuckshop Association, South African Informal Traders Alliance, NAFCOC, and the Black Business Council. They are informed by South African realities but may need to be adjusted based on local conditions

INFORMAL INTERNET CAFES

Shared computer facilities in spazas and other stores

DO BUSINESS SAFELY

Provide sanitisers or hand wash facilities for customers and employees.

Provide markers to encourage 1.5m physical distancing (3 big steps).
Set up workspace1.5m apart (3 big steps).
Keep windows open for good air flow.

Where possible avoid handling cash. Always wash or sanitise hands after handling cash.

Don’t share equipment, utensils, cigarettes, food, drink, pens, or cell phones with others.

Where possible put a barrier between the employee and the customers they serve.

Take care of old clients and pregnant women. Serve them first.

CLEANING PRECAUTIONS

Disinfect areas that people touch often such as counters, tills, handles and pens, computer keyboard and mouse.

Wash work clothes with soap and water every evening and iron when they are dry.

CARE FOR EMPLOYEES & SAFE TRAVEL ADVICE

If you are sick with COVID-19 or have been exposed to a confirmed case you must inform the DOH/NICD.*

Take special measures to reduce the risk for vulnerable employees - persons 60 years and older and those with pre-existing conditions (uncontrolled diabetes, obesity, hypertension, HIV, TB, over 28 weeks pregnant).
Talk to employees about their concerns and make sure they know how to prevent infection.

Where possible use your of own transport. If you use public transport:

Keep 1.5 metre distance to others when queueing and always wear a mask
Avoid full vehicles (more than 70% full) or when others are not wearing masks.
Sanitise or wash your hands when you get on and off public transport.
Use alcohol-based hand sanitiser after touching money.
Do not use public transport if you feel sick or have symptoms.

A SAFE ENVIRONMENT FOR ALL

COVID-19 infection is growing in South Africa. We all have a responsibility to prevent the spread of the disease.

COVID-19 spreads through coughing and sneezing, contact with an infected person, or touching an infected surface and then touching your mouth, nose, or eyes.

KEEP YOURSELF AND OTHERS SAFE

Always wear a cloth mask

Wash hands often with soap or hand sanitiser

Keep at least 1.5 distance (3 big steps)

Disinfect surfaces and equipment

COMMON SYMPTOMS OF COVID-19

Cough Sore throat

Shortness of breath/ Difficult breathing

Loss of smell / taste.

Stay home if you feel sick or have COVID-19 symptoms. If you have difficulty breathing or shortness of breath, seek medical care.*

Other symptoms: fever, body aches, redness of eyes, nausea, vomiting, diarrhoea, fatigue, weakness, tiredness.

These guidelines were developed by B4SA in close consultation with informal market experts CGCSA, SBA, SBI, SACCI, Somali Spaza Association, South African Spaza and Tuckshop Association, South African Informal Traders Alliance, NAFCOC, and the Black Business Council. They are informed by South African realities but may need to be adjusted based on local conditions

Guidelines

Resources for communities

Information booklet (English) (26 March 2020)
Information booklet (IsiZulu) (26 March 2020)
Information booklet (IsiXhosa) (26 March 2020)
Information booklet (seSotho) (26 March 2020)

Useful information

Industry 10-point plan (March 2020)
FAQ - Coronavirus (11 March 2020)
Key speaking points (11 March 2020)

Leaflets

Information about the Coronavirus (February 2020)

COVID-19 videos

INFORMAL PERSONAL CARE SERVICES

Hair, Face, Nail, Body Treatments And Tattooing

DO BUSINESS SAFELY

Customers should book timeslots.
Keep the front door locked to control access. When the customer arrives they should wait outside until the stylist is ready for them.
Ensure customers keep 1.5m while queuing or if service is provided outdoors.

Provide sanitisers at the entrance to the salon for people to use when they enter.
Wash hands before and after each client treatment.

Set up workspace1.5m apart (3 big steps). Keep windows open for good air flow or work outdoors wherever possible.

Service providers should work on one client at a time.
Clients and service providers must wear masks.
Keep a daily contact list of all clients and staff.

Avoid handling cash. Wash or sanitise hands after handling cash.

CLEANING PRECAUTIONS

Disinfect seats, basins, bottles, workstations and equipment between each client visit.
Disinfect areas that people touch often such as counters, tills, handles.

Use fresh and clean towels for each client.
Don’t share protective clothing between clients. It should be provided by the client, or changed after each client.
Disposable capes, caps and aprons must be discarded after each service.
Wash work clothes with soap and water every evening. Iron when they are dry.

CARE FOR EMPLOYEES & SAFE TRAVEL ADVICE

Take special measures to reduce the risk for vulnerable employees - persons 60 years and older and those with pre-existing conditions (uncontrolled diabetes, obesity, hypertension, HIV, TB, over 28 weeks pregnant).
Talk to employees about their concerns and make sure they know how to prevent infection.

Where possible use your of own transport. If you use public transport:

Keep 1.5 metre distance to others when queueing and always wear a mask
Avoid full vehicles (more than 70% full) or when others are not wearing masks.
Sanitise or wash your hands when you get on and off public transport.
Use alcohol-based hand sanitiser after touching money.
Do not use public transport if you feel sick or have symptoms.

A SAFE ENVIRONMENT FOR ALL

COVID-19 infection is growing in South Africa. We all have a responsibility to prevent the spread of the disease.

COVID-19 spreads through coughing and sneezing, contact with an infected person, or touching an infected surface and then touching your mouth, nose, or eyes.

KEEP YOURSELF AND OTHERS SAFE

Always wear a cloth mask & protective visor for close facial contact.

Wash hands often with soap or hand sanitiser

Keep at least 1.5 distance (3 big steps)

Disinfect surfaces and equipment

COMMON SYMPTOMS OF COVID-19

Cough Sore throat

Shortness of breath/ Difficult breathing

Loss of smell / taste.

Stay home if you feel sick or have COVID-19 symptoms. If you have difficulty breathing or shortness of breath, seek medical care.*

Other symptoms: fever, body aches, redness of eyes, nausea, vomiting, diarrhoea, fatigue, weakness, tiredness.

These guidelines were developed by B4SA in close consultation with informal market experts CGCSA, SBA, SBI, SACCI, Somali Spaza Association, South African Spaza and Tuckshop Association, South African Informal Traders Alliance, NAFCOC, and the Black Business Council. They are informed by South African realities but may need to be adjusted based on local conditions

Restaurant Guidelines for Landlords and Tenants

5-STEP ROADMAP TO RE-OPENING YOUR BUSINESS

1

Is my business permitted to operate?

2

Has my business planned for risks adequately?

3

Has my business prepared staff for returning to work?

4

Has my business adequately prepared for re-opening?

5

Go time! Does my business have everything in place?

Guidelines from the Department of Health on managing Covid-19 scenarios in the workplace

5-STEP ROADMAP TO RE-OPENING YOUR BUSINESS

1

Is my business permitted to operate?

2

Has my business planned for risks adequately?

3

Has my business prepared staff for returning to work?

4

Has my business adequately prepared for re-opening?

5

Go time! Does my business have everything in place?

1

MANDATORY

Confirm if your business is allowed to operate

Confirm if your business is allowed to operate

RECOMMENDED

Register your business with the CIPC

Register your business with the CIPC

Familiarise yourself with the Covid-19 regulations

2

MANDATORY

STAY CLOSED MODULE

Conduct a risk assessment for your business

Prepare a risk response plan for your business

Engage your Health & Safety Representatives and Committees for inputs and appoint a Covid-19 Compliance Officer

RECOMMENDED

Register your business with the CIPC

Prepare a Covid-19 communication plan that accounts for visitors, customers and contractors

Prepare a Covid-19 education, training and awareness plan that accounts for visitors, customers and contractors

3

MANDATORY

STAY CLOSED MODULE

Prepare permits for all staff required to return to work

4

MANDATORY

STAY CLOSED MODULE

Ensure staff have submitted Covid-19 declarations

> 500 STAFF?

STAY CLOSED MODULE

Establish testing facilities

RECOMMENDED

STAY CLOSED MODULE

Prepare a Covid-ready workplace plan

Consolidate key documents

Prepare and sign a CEO declaration

5

MANDATORY

STAY CLOSED MODULE

Screen all persons entering the premises

Onboard your staff as they return to work on mitigating risk and safe hygiene practices

Register your business with the CIPC

Prepare registers for all staff entering the premises and Covid-19 declaration of symptom checklist for staff and visitors

RECOMMENDED

GREAT JOB!

Stay tuned and stay safe!

1

MANDATORY

Confirm if your business is allowed to operate

List of businesses that can’t open

LIST OF BUSINESSES ALLOWED TO OPERATE AT EACH LEVEL

HIGHLY RECOMMENDED

Register your business with the CIPC

Familiarise yourself with the Covid-19 regulations

2

MANDATORY

STAY CLOSED MODULE

Conduct a risk assessment for your business

Prepare a risk response plan for your business

APPOINT A COMPLIANCE OFFICER

HIGHLY RECOMMENDED

Register your business with the CIPC

Prepare a Covid-19 communication plan that accounts for visitors, customers and contractors

3

MANDATORY

STAY CLOSED MODULE

PREPARE STAFF REQUIRED TO TRAVEL TO AND FROM ANOTHER PROVINCE

MAKE SPECIAL ARRANGEMENTS FOR VULNERABLE WORKERS WHO CANNOT WORK FROM HOME

ENSURE ALL WORKERS ARE INFORMED, TRAINED, INSTRUCTED AND SUPERVISED ON CORRECT USE OF CLOTH MASKS

4

MANDATORY